Audi Service Specialists Telford: Performance Expertise, Personal Service
Your Audi deserves more than a general garage. At Supreme Automotive, John trained at Porsche (gaining HVIT and Level 3 qualifications) and both technicians have extensive experience with Audi’s advanced systems.
You get main dealer-level diagnostics and performance expertise, with transparent pricing and technicians who actually care about your car.
Serving all Audi models across Telford, Shropshire & the West Midlands.
Why Choose Supreme Automotive for Your Audi?
Audi owners understand that their vehicles aren’t just transportation — they’re precisely engineered machines that demand specialist knowledge. At Supreme Automotive, you’re not dealing with generalists who “work on all makes.”
John worked at Porsche (gaining Level 3 and HVIT qualifications) before moving into specialist diagnostics. Ian is a Master Technician with EV diagnostic training across multiple premium brands. Between them, they have over 40 years of dealership experience working on Audi, Porsche, Land Rover, and other premium vehicles.
We understand:
- Audi’s Quattro all-wheel-drive systems
- The nuances of TFSI and TDI engine management
- S-tronic and S-tronic quattro transmissions
- Performance model requirements (S3, S4, RS models)
- Audi’s MMI infotainment and driver assistance systems
- e-tron electric vehicle diagnostics
This isn’t knowledge you find at a generic garage. It comes from working at the highest level of the automotive industry.
AUDI MODELS WE SERVICE
A-Series (Saloons & Sportbacks)
- A1 (all generations including S1)
- A3 (8P, 8V, 8Y — including S3, RS3, e-tron plug-in hybrid)
- A4 (B6, B7, B8, B9 — including S4, RS4)
- A5 (8T, F5 — including S5, RS5)
- A6 (C6, C7, C8 — including S6, RS6)
- A7 (4G, 4K — including S7, RS7)
- A8 (D3, D4, D5 — including S8)
Q-Series (SUVs & Crossovers)
- Q2
- Q3 (all generations including RS Q3)
- Q4 e-tron (electric)
- Q5 (all generations including SQ5, TFSI e plug-in hybrid)
- Q7 (all generations including SQ7)
- Q8 (including SQ8, RS Q8, Q8 e-tron electric)
Performance Models
- S3, S4, S5, S6, S7, S8 (V6 and V8 performance variants)
- RS3, RS4, RS5, RS6, RS7 (high-performance models)
- TT, TTS, TT RS (all generations)
- R8 (V8 and V10 — diagnostic work only, not full servicing)
Electric & Hybrid Models
- e-tron (SUV and Sportback)
- Q4 e-tron
- Q8 e-tron
- A3 e-tron (plug-in hybrid)
- Q5 TFSI e (plug-in hybrid)
Both technicians are fully qualified EV diagnostic specialists with training on Audi’s electric and hybrid platforms.
OUR AUDI SERVICES
Full & Interim Audi Servicing
We follow Audi’s official service schedules — either Fixed or Flexible depending on your usage and driving conditions.
What’s included:
- Audi-approved engine oil & filter (correct Long Life spec)
- All filters replaced (air, cabin, fuel where applicable)
- Brake system inspection (including electronic parking brake check)
- Suspension & steering inspection
- Battery & charging system test
- Quattro system check (if applicable)
- Lights, wipers, washers
- Digital service record updated (maintains warranty)
- Comprehensive vehicle health report
Advanced Audi Diagnostics
We use genuine ODIS diagnostic equipment — the same system Audi main dealers use. This gives us complete access to:
- All vehicle systems (engine, transmission, Quattro, air suspension, driver assistance)
- Live data monitoring for complex faults
- Component activation testing
- Software updates and coding
- Manufacturer technical bulletins
- Digital service record access
Common Audi diagnostic work:
- Engine management faults (boost pressure, fuel system, timing)
- Transmission issues (S-tronic adaptations, clutch wear, mechatronic faults)
- Quattro system diagnostics (Haldex coupling, torque distribution)
- Air suspension faults (ride height sensors, compressor, valve block)
- Driver assistance systems (adaptive cruise, lane assist, parking sensors)
- MMI infotainment issues
- Electronic parking brake faults
- AdBlue system errors (diesel models)
S-tronic Transmission Servicing
Audi’s S-tronic dual-clutch transmission (essentially a DSG with different branding) requires regular servicing to maintain reliability.
S-tronic service interval: Every 40,000 miles
What we do:
- Drain old transmission fluid
- Remove and inspect mechatronic unit
- Clean sump and magnetic plug
- Fit new filter and gasket
- Refill with correct Audi-spec S-tronic fluid
- Reset service interval via ODIS
- Test drive with live data monitoring
Typical S-tronic types:
- DQ200 (7-speed dry clutch — A1, A3)
- DQ250 (6-speed wet clutch — older A3, TT)
- DQ381 (7-speed wet clutch — A4, A5, Q3)
- DQ500 (7-speed wet clutch — S3, RS3, TTS)
Neglecting S-tronic service leads to expensive failures. We’ve seen it happen too many times.
Performance Audi Servicing
We’re experienced with Audi’s performance models (S and RS variants):
Performance services:
- High-performance brake services (ceramic discs, multi-piston calipers)
- Quattro differential services
- RS-specific suspension checks (adaptive dampers, DRC)
- Performance exhaust inspection (valve systems, sports exhausts)
- Turbocharger diagnostics (RS models with upgraded turbos)
- Launch control and driving mode diagnostics
Post-remap servicing:
- Upgraded spark plug installation (colder heat range)
- More frequent oil changes (performance-spec oils)
- Cooling system pressure testing
- Boost system leak testing
If you’ve got an S3, RS4, or tuned A6, we understand what these cars need.
Audi Timing Services
Many Audi engines use timing chains (not belts), but they still require inspection and occasional replacement.
Timing chain engines (1.8 TFSI, 2.0 TFSI, 3.0 TFSI):
- Timing chain stretch monitoring (rattling on cold start is a warning sign)
- Tensioner and guide rail inspection
- Chain replacement when required (not scheduled, but condition-based)
Timing belt engines (older TDI diesels):
- Timing belt replacement at manufacturer intervals
- Water pump, tensioners, idlers replaced
- Genuine or OE quality parts used
DPF Services (Diesel Audis)
Audi TDI models (2.0 TDI, 3.0 TDI) have Diesel Particulate Filters that can block with soot.
Our DPF services:
- Forced DPF regeneration (via ODIS)
- DPF cleaning (off-car chemical cleaning)
- DPF replacement (genuine or quality aftermarket)
- Root cause diagnosis (EGR, sensors, injectors, short journeys)
We’ll diagnose the underlying problem — not just clear the light.
Brake Services for Audi
- Standard brake pad & disc replacement
- Performance brake upgrades (larger discs, upgraded pads for S/RS models)
- Ceramic brake inspection (RS models with carbon-ceramic discs)
- Brake fluid changes (every 2 years for Audi models)
- Electronic parking brake servicing (caliper wind-back via ODIS)
Air Suspension Services
Many Audi models (A6, A7, A8, Q7, Q8) feature adaptive air suspension:
Air suspension work:
- Ride height sensor calibration
- Air spring replacement (front/rear)
- Compressor replacement
- Valve block repairs
- System diagnostics (leaks, electrical faults)
This is specialist work that requires proper diagnostic equipment and understanding of the system.
Electric & Hybrid Audi Services
We’re fully qualified EV diagnostic specialists with training on:
- Audi e-tron (SUV & Sportback)
- Q4 e-tron, Q8 e-tron
- A3 e-tron (plug-in hybrid)
- Q5 TFSI e (plug-in hybrid)
EV services:
- High voltage system diagnostics
- Battery health monitoring
- Cooling system service (battery thermal management)
- Software updates
- Charging system faults
- 12V auxiliary battery replacement
- Brake fluid changes
- Tyre rotation & alignment
We’re HVIT qualified — high voltage work requires proper training and safety procedures.
WHY CHOOSE SUPREME AUTOMOTIVE FOR YOUR AUDI?
1. Premium Brand Experience
- 40+ years combined dealership experience across Audi, Porsche, Land Rover, and premium brands
- Master Technician qualified
- Level 3 diagnostic specialists
- EV & HVIT specialist training (both technicians)
You’re getting technicians with genuine premium brand training, not a general garage that “works on Audis sometimes.”
2. Genuine ODIS Diagnostic System
We use the same diagnostic platform Audi main dealers use. This isn’t a generic scanner.
Why it matters:
- Proper fault diagnosis (not just reading codes)
- Access to Audi technical bulletins
- Software updates when required
- Component coding and adaptation
- Digital service record updates
3. We Understand Audi Engineering
We know why your 2.0 TFSI occasionally burns oil (piston ring design). We understand how Quattro ultra switches between FWD and AWD. We’ve diagnosed hundreds of S-tronic mechatronic faults and DPF regeneration issues.
This is specialist knowledge you won’t find at a general garage.
4. Digital Service Records Maintained
All Audi models from ~2015 onwards use digital service records (no paper service book).
We update your digital service record via ODIS after every service — exactly like an Audi main dealer. This:
- Maintains your manufacturer warranty (if applicable)
- Preserves your full service history
- Protects your resale value
5. Performance & Modification Experience
We’re comfortable working on:
- Remapped Audis (Stage 1, Stage 2, custom maps)
- Performance exhausts and intakes
- Upgraded suspension (coilovers, lowering springs)
- Upgraded brakes (bigger discs, performance pads)
- RS models and high-performance variants
We won’t judge your modifications. We’ll service them properly.
6. Transparent Pricing Without the Premium
You get Audi specialist expertise without Audi main dealer pricing. We’ll give you an upfront quote and explain any additional work before proceeding.
No hidden fees. No surprise bills. No pressure.
COMMON AUDI ISSUES WE FIX
2.0 TFSI Engine Problems
- Excessive oil consumption (piston rings)
- Timing chain stretch (rattling on startup)
- Carbon buildup on intake valves (direct injection engines)
- PCV valve failures (oil in intake system)
3.0 TDI Diesel Issues
- DPF blocking and regeneration problems
- EGR valve carbon buildup
- Injector failures
- AdBlue system faults
S-tronic Transmission Problems
- Mechatronic unit faults (loss of drive, gear selection issues)
- Clutch pack wear (juddering, slipping)
- Flywheel sensor failures
- Harsh gear changes
Quattro System Faults
- Haldex coupling issues (AWD not engaging)
- Rear differential problems
- Quattro warning lights
Electrical & Comfort Systems
- MMI screen failures or glitches
- Electronic parking brake errors
- Air suspension faults
- Adaptive headlight issues
We’ve diagnosed and repaired thousands of these issues.
Serving Telford, Shropshire & the West Midlands
Main Workshop Location:
Supreme Automotive, Unit 3b, Orchard Business Park, Hortonwood 40, Hadley, Telford TF1 7EY
Service Areas:
We’re based in Telford but serve customers across:
- Shropshire: Telford, Shrewsbury, Bridgnorth, Market Drayton, Oswestry
- West Midlands: Wolverhampton, Dudley, Walsall, Birmingham
- Staffordshire: Stafford, Cannock, Stoke-on-Trent
- Cheshire: Chester, Crewe, Nantwich
- Mid Wales: Welshpool, Newtown, surrounding areas
AUDI SERVICE PRICING
How to Book
Online Booking:
Book Your Audi Service Online
Phone Booking:
Call us on 01952 796935
(Mon–Thu 9am–5pm, Fri 9am–2pm)
Email Booking:
info@supremeautomotive.co.uk
What we’ll need:
- Vehicle registration (so we can check service history)
- Current mileage
- Service type required (interim, full, major, or specific work)
- Any symptoms or concerns
FREQUENTLY ASKED QUESTIONS
Will servicing at an independent garage void my Audi warranty?
No. EU Block Exemption Regulation protects your right to use independent garages without affecting your warranty — as long as:
- Correct specification parts and fluids are used ✓
- Manufacturer service schedules are followed ✓
- Digital service records are updated ✓
We meet all requirements. Your Audi warranty is safe with us.
Do you use genuine Audi parts?
We use genuine Audi parts where it matters (critical components, warranty work) and OE quality alternatives where it makes sense (same spec, better value).
For fluids, we always use Audi-approved specifications (Long Life oil, S-tronic fluid, brake fluid, coolant).
Can you work on Audi S and RS models?
Yes. We have experience with Audi’s performance models including:
- S3, S4, S5, S6, S7, S8
- RS3, RS4, RS5, RS6, RS7
- TT, TTS, TT RS
We understand the additional requirements (uprated brakes, performance transmissions, Quattro Sport differential, etc.).
Can you diagnose complex electrical faults?
Yes. Both technicians are experienced with:
- MMI infotainment systems
- Driver assistance systems (adaptive cruise, lane assist, parking)
- Air suspension diagnostics
- Comfort and convenience systems
- CAN bus communication faults
We use genuine ODIS diagnostics to access all systems properly.
Do you service Audi electric vehicles?
Yes. We’re fully qualified EV diagnostic specialists with training on:
- Audi e-tron (SUV & Sportback)
- Q4 e-tron, Q8 e-tron
- A3 e-tron, Q5 TFSI e (plug-in hybrids)
We’re HVIT qualified (High Voltage Isolation Training) — so your electric Audi is in safe hands.
How often should I service my Audi?
It depends on your service schedule:
Fixed Schedule:
- Oil service every 9,000 miles or 12 months
- Inspection service every 19,000 miles or 24 months
Flexible Schedule:
- Oil service calculated by vehicle (up to 19,000 miles or 24 months)
- Inspection service every 19,000 miles or 24 months
Additional intervals:
- Brake fluid: Every 2 years
- S-tronic: Every 40,000 miles
- Timing chain inspection: As required (if rattling present)
Not sure? Give us your registration and we’ll tell you exactly what your Audi needs.